1. What is the delivery time when ordering StrangeScent products?

- For visit requests: within 24 hours

- For website order delivery: within 24 to 72 hours

1. Which areas do StrangeScent's representatives cover?
StrangeScent representatives can reach you in all areas of the UAE, and a visit will be arranged within 24 hours.

2. Are there any fees for the visit service?
No, visits are free of charge.

3. What is the benefit of arranging a visit?
Our representative will demonstrate the products, help you choose the right scent, and provide a personalized consultation.

1. What payment methods are available?
Card, cash, bank transfer, Google Pay, Apple Pay, and Tabby installments.

2. How to purchase wholesale?
Contact us at +971 52 5208273 via WhatsApp or phone.

3. What makes StrangeScent products better?
We use cold air scenting technology, nano-particle diffusion, and internationally approved safe devices—unlike others that burn oil and cause sensitivities.

1. How do StrangeScent devices work?
They use cold diffusion technology with an air pump to create fine mist particles.

2. Benefits of devices?
Freshens air, improves concentration, adds atmosphere (not purifiers/disinfectants).

3. Coverage areas?
From 30 m² rooms up to 900 m² spaces, plus car diffusers.

4. Maintenance?
Free cleaning and maintenance service during warranty.

5. Custom logo?
Yes, upload your logo when purchasing PED devices, and we’ll print it on the machine.

1. When to refill oil?
Depends on device, bottle size, and usage—average monthly refill.

2. Safe for kids and pets?
Yes, IFRA certified and safe around children and pets.

3. Best-selling oils?
Amnesia, Dark Amber, Oud Luxury

4. Can water be added?
No, oils are ready-to-use directly in diffusers.

5. Do oils leave residue?
No, they don’t leave residue on furniture.